Privacy Policy

At https://traumatic-brain-injury-new-york-city.nycinjuryaid.com, we prioritize your privacy and data security. This Privacy Policy explains our practices regarding the collection, storage, access, and processing of personal information in accordance with various global privacy laws.

Scope: This policy applies to all aspects of our website, applications, services, and products at https://traumatic-brain-injury-new-york-city.nycinjuryaid.com. It does not extend to third-party platforms or services accessed through links on our site, which have their own privacy policies.

Processing Activities: This policy covers situations where:

You use our applications and services as an authorized user.
You visit websites linked to this Privacy Policy.
You receive communications from us, including emails, calls, or texts/SMS.

Personal Data Collection: We collect several types of personal data, including:

Account Information: Details required to set up and manage your account with us.
Payment Information: Credit card numbers, billing addresses, and other payment details for processing transactions.
Financial Information: Bank account information and financial history (if provided).
Purchase Information: Details about products or services you’ve purchased from us.
Mobile Device Identifiers: Unique identifiers from your mobile device to improve user experience.
Location Data: Your geographical location data if you choose to share it with us.
Feedback: Comments, reviews, and suggestions you provide to us.
Social Media Information: If you connect our services to your social media accounts, we may collect information from those platforms (with your permission).
Product Information: Data about products you view, search for, or purchase on our site.

We obtain this data through direct input from you, interactions with our systems, and automated technologies like cookies. Third parties may also share personal data with us, but we are responsible for protecting that information under our policies.

Cookies: We use cookies to enhance user experience and analyze website performance. Cookies fall into categories like Strictly Necessary (for core functionality), Preferences (to remember your choices), and Analytics (to track usage). You can control non-essential cookies through our Cookie Manager.

Retention and Deletion: We keep personal data only as long as needed for the purposes it was collected, such as providing services, fulfilling orders, or complying with legal requirements. Once those purposes are met, we delete or anonymize your data.

Security Measures: We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication and the engagement of secure third-party processing partners.

Children’s Privacy: We do not intentionally collect personal information from children under 18 years old.

Your Rights: Depending on your location, you may have rights regarding access to, correction of, deletion of, restriction on, portability of, objection to, non-discrimination against, and appealing or complaining about our handling of your personal data. Contact our privacy team for details.

Changes to Policy: We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website.

Contact Information: For questions, unsubscribe requests, or data-related inquiries, contact us via email at [email protected] or by mail to the address provided on our website.